Live/Hybrid courses: While specific course policies may vary, we typically allow one absence for a live or hybrid course and require watching the recording and/or sometimes submitting a reflection for the missed session. If a participant is absent for more than the permissible number of live sessions, they may no longer be eligible to receive their certificate. Self-paced courses: Attendance does not apply to self-paced courses as they are designed to be consumed when the student is willing and able to take the course. All material is pre-recorded content, reading, or individual assignments. Please note that if you are enrolled in a course that offers CEs (continuing education credits) and you have opted to earn them, specific attendance policies apply and must be adhered to in order for you to remain eligible to earn CEs at the end of the course. Contact us for details if you are unsure of the attendance policy for your particular course!

Live sessions are held online via Zoom. You will find your course Zoom link inside the course content on our Learning Platform once you enroll; email reminders with the Zoom link are sent to enrolled students. While having your camera on is not required, you are invited to turn your camera on during your live course session; this allows you to share in co-regulation with other learners and to build a sense of community.

We upload recordings of our live course sessions to our Learning Platform within 72 hours for you to view. (Please see the attendance policy above.)

To convert live course session meeting times to your local timezone, please use a conversion website like this.

PVI uses a Learning Platform (LMS) called Thinkific. Upon enrolling in a course, you will receive an email invite to access the course in Thinkific. This is where you'll find all of the course materials, links, and class community.

PVI is the founding home of Polyvagal Theory, and we believe our courses offer the most accurate and up to date content about Polyvagal Theory and its many applications. There is no accrediting body for this type of curriculum. Our course descriptions will list any continuing education credits (CEs/ CEUs) or other professional benefits that might be available for the course (along with any applicable restrictions). If CEs are not listed for a particular course, then none are available.

You can reset your password by going to https://pvi.thinkific.com/users/sign_in and clicking the “Forgot Password?” link. You will then enter the email address you used when creating your account to receive a one-time password reset link. Use the instructions in that email to complete your password reset. If you have any other technical questions, feel free to reach out to us at info@polyvagal.org.

Yes. Most of our pre-recorded course content is hosted on a platform that offers closed captioning. If you come across a video that does not have closed captioning, please send us a message at info@polyvagal.org and we will be glad to assist you.

Our prices are listed in USD (United States Dollars). Your credit card or bank statement will likely reflect the price in your local currency.

If you are located in the US or Canada, you will be charged sales tax on the cost of your course.

Yes, PVI offers scholarships for all of our courses on a rolling basis. You can apply for a scholarship at https://forms.gle/vvfQdyAtw3k79LpM9.

Yes. For groups of five or more participants, a 15% discount is available for each participant. Please contact us at info@polyvagal.org to inquire and to enroll as a group!

We are proud to offer a 30 day Money Back Guarantee for all of our courses (from date of purchase for self-paced courses and from date of first live session for live courses). Please reach out to us at info@polyvagal.org if you'd like to inquire about a refund.

Give the gift of learning! Yes, Polyvagal Institute offers digital gift certificates that arrive by email, and can be used towards any of our courses. Gift certificates are a simple way to share polyvagal insight and knowledge that stems from a better understanding of the human experience. Purchase a gift certificate now!